Training Center
Table of Contents

In the topics listed in this training center section, you will find a wealth of information to help you gain and develop your skills to build a successfull Mary Kay business. Yet these are only tangible skills, and are of little use if you don't work on your Mental Skills.
This is more than just having a positive attitude. I hope you to learn HOW TO VISUALIZE, THINK BIG, HAVE FAITH and SET GOALS with the emotional strength to fulfill them!! Thoughts are POWERFUL!!
As a man thinketh in his heart, so is he ....Proverbs 23:7.
Faith is being sure of what we hope for, and certain of what we do NOT see...Heb 11:1.
If we can learn how to create the future we want in our mind FIRST, we will succeed in accomplishing any goal!!
I would like nothing better than to work one on one with anyone in our unit who truly wants to develop these skills. Because together, we will achieve every goal we set!!
Love and Belief in YOU !!
Bettie Hicks

We're In The Image Business!
How's Yours?
Thank you to National Sales Director Jan Thetford for this powerful beyond measure message! We are in the IMAGE business ladies! How's yours? Do a check up from the neck up every day! Image isn't just about how you look... its how you feel, how you act, how your portray your business, and how you conduct your business! Image is a process - just like housework...it never gets done! It's a constant goal to stay on the cutting edge! I hope you enjoy this message from Jan.
Did you realize that you never have a second chance to make a great first impression? Have you ever stopped to think that YOU as a Mary Kay consultant or Director are the only Mary Kay that someone knows? Do you realize that your actions and your attire as a Mary Kay consultant or Director reflect on all of us? I know most of us get to going so fast that sometimes we loose sight of these things .
As I sat in new NSD Assimilation this past week in Dallas and had the honor of hearing our #1 National Sales Director,Arlene Lenarz, speak of the importance of keeping the Mary Kay image intact I was reminded of several things I knew but still needed to be re- reminded of and so I am taking this email opportunity to "remind" you of those same things.
Mary Kay Image is an attitude. Mary Kay Image is a dress code. Mary Kay Image is a code of ethics that we strive to uphold because Mary Kay herself is very serious about the image that we project to our community by the words we say, the way we treat others around us and our attire.
Mary Kay Image is not something we can choose to uphold or not uphold, rather it is expected of us to uphold it by the woman herself. When we uphold the Mary Kay image as outlined by Mary Kay herself we honor her.
So......with all of that said I would like to outline the basics of Mary Kay Image that is expected of all of us representing this awesome company.
#1 We must wear a dress, a business suit, a skirt and blouse, a Pink beauty coat, or company attire (Red Jacket with a black not too short skirt, hose, and black pumps) to EVERY Mary Kay function.... (regardless of weather), every sales meeting, workshop, business debut, skin care class or facial. I do realize that the fashions are quite casual these days and pant suits are very in with Corporate America, but guys, Mary Kay women have always been a cut above and we must always look like we represent the #1 selling brand of Skin Care and Color cosmetics in the land.
Along with our skirts and suits Mary Kay asks that we wear hose (yes, even in the summer) and close toed shoes. We need to sport a cute "in" haircut and manicured nails. It is never OK to wear pants to a sales meeting even if you have had a rushed day and no time to change. Think ahead and put a skirt in the car..... you can change in the bathroom if necessary.
#2 If you are in a Red Jacket it is important that you attend Mary Kay functions wearing that red Jacket with a black skirt and white blouse if you are a Red Jacket, Team Leader, or Grand Achiever, and a black blouse if you are a Future Director or DIQ. Don't ask for exceptions.... be exceptional. Consultants, don't get upset with your Directors when she enforces these guidelines. It is her job. Directors, you absolutely need to be in your Directors suit at every function with sharp Top Notch Accessories.
#3 Pick your Top 3 pins to wear on your lapel. We are professional business-women and having a zillion pins on at one time looks a little overdone and can detract from our professional image.
#4 Watch out for gum chewing in public.... especially if you are conducting a class or talking in front of the group. Gum can be very distracting.
#5 We are not to have any alcohol at any Mary Kay function and I love that because it keeps us acting our best in a work environment.
#6 Please take care to turn off your cell phone before entering your MK function. It is very distracting to the speaker and very rude to those around you. If you absolutely must keep it on for a phone call then please quickly leave the room to talk. You'll want to coach your guests on this issue also.
#7 Please don't bring small children to meetings and asks your guests to do the same. Children are precious and we all love them but a sales meeting atmosphere is not an appropriate place for a child. We can not expect them to act like adults and be quiet, because they are not. Its like taking a 2 year old to an adult movie and expecting them to not cry.....it just doesn't work.
#8 We musn't get away from standing and clapping out of respect for a speaker, a Sales Director or NSD when they enter a room or are introduced at a function. Mary Kay always expected us to stand for those women out of respect for their accomplishments.
Let’s all take responsibility for this Mary Kay image issue and when we do it will not be a problem. My speech is now over....HA! ...for the moment.
Love, Jan Thetford
NATIONAL SALES DIRECTOR
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Mary Kay F o u n d a t i o n s
Foundations are the final step in the Mary Kay® skin care program. All Mary Kay® foundations are non-comedogenic, clinically tested for allergy and irritancy, and safe for sensitive skin. Mary Kay® Full-Coverage and Medium-Coverage Foundations, and TimeWise® Dual-Coverage Powder Foundation are also fragrance-free.
When to use : Apply every morning to wear all day.
Mary Kay® Full-Coverage Foundation – best for normal to dry skin types (Previous Liquid Regular users)
Lightweight and longwearing, this formula gives you stay-true, stay-put color that provides immediate hydration for up to six hours. It is dermatologist-tested and oil-free.
Mary Kay® Medium-Coverage Foundation – best for normal to oily skin types (Previous Liquid Oif-Free Users)
Lightweight and longwearing, this formula gives you stay-true, stay-put color that helps control excess oil for at least eight hours. It is dermatologist-tested and oil-free.
TimeWise® Dual-Coverage Powder Foundation for all skin types
Available in nine great shades to match a wide range of skin tones. This foundation gives you two great options in one convenient product. It’s perfect to use as a pressed powder or alone as a foundation. It is dermatologist-tested and oil-free. It helps even the skin tone.
Application : Apply with a dry sponge for natural, sheer coverage. Can also be applied with a brush or dry sponge when used as a pressed powder. TimeWise® Dual-Coverage Powder Foundation fits in the refillable foundation compact, sold separately.
Creme-To-Powder Foundation for all skin types
Gives the powdery finish as well as creaminess and good blending properties. It has emolliency without leaving an oiliness on the skin. It has the feeling of the product going from creme to a soft, powdery, matte finish. It blends easily and has a dry, silky, powdery feel. It is dermatologist-tested and oil-free. This foundation is frequently used for an afternoon touch-up. It can be used as a light concealer. Choose a shade one shade lighter than your foundation. Creme-To-Powder Foundation fits in the refillable Foundation Compact, sold separately.
Day Radiance® Cream Foundation With Sunscreen SPF 8 for dry skin
Day Radiance® Cream Foundation With Sunscreen SPF 8 helps prevent skin damage and sunburn. It holds and binds moisture onto the skin’s surface. It glides on effortlessly for maximum, long-lasting coverage. This foundation fits in the refillable Foundation Compact, sold separately. (This optional product will not be featured in any of our consumer literature, but will be available for you to order from the Consultant order form for your loyal customers who want to continue to purchase this product.)
Quick tips for finding the best formula and the perfect shade Every woman wants flawless-looking skin. When applied properly, a great foundation can make all the difference in the world. Here are some quick tips to help you and your customers find the best formula and perfect shade.
How to find the right formula : Mary Kay has five foundation formulas. Mary Kay® Full-Coverage is best for normal to dry skin. This Full-Coverage formula is silky smooth and helps to moisturize your skin, while feeling lightweight. Mary Kay® Medium-Coverage is best for normal to oily skin. This Medium-Coverage formula is silky smooth and helps control excess oil while feeling lightweight. Creme-To-Powder Foundation is formulated for all skin types. It glides on like a cream and leaves a silky, powdery finish. TimeWise® Dual-Coverage Powder Foundation (This one is basically a pressed powder) is formulated for all skin types and provides sheer, lightweight coverage. A great option to wear alone or as a pressed powder on top of the other Mary Kay® foundations. Also, Day Radiance® Cream Foundation With Sunscreen SPF 8 for dry skin is available as an optional product for customers who are loyal to this product.
How to find the right shade : To find the right shade, you should always have your customer test a few shades on her jaw line or cheek. The correct shade should literally disappear into the skin and blend with the skin tone of the neck rather than the face. Also, when trying a new shade, it is best to test it in natural light. The goal of foundation is to even out skin tone. The right shade can make the skin look smooth and flawless – exactly what every woman wants. Many customers with bronze skin tones have variances in undertone and may need to customize their foundation by mixing two shades to even out their skin.
How to properly apply foundation : Foundation should be applied after you moisturize, which helps provide a smoother, more even application. If you have imperfections, apply the correct shade of MK SignatureTM Concealer first. Apply foundation to the center of the cheek and forehead, and lightly smooth it outward with your fingertips or cosmetic sponge in sweeping strokes, carefully blending along the jaw line. For a great, sheer daytime look, apply foundation with a clean, slightly damp sponge. To set the foundation, lightly dust the face with MK SignatureTM Loose Powder. TimeWise® Dual-Coverage Powder Foundation can be used to touch up throughout the day. Be sure to adapt your foundation shades to fit seasonal changes in your skin tone. For instance, you may need to wear a lighter shade during the winter and a darker shade during the summer.
Tips :
  • Always apply a moisturizer prior to applying all foundations. This allows for smoother application of the foundation.
  • When trying a new shade of foundation, wait a few minutes before reaching a decision, as the foundation needs to adapt to your skin. And always try the foundation shade on your face, as your wrists or hands are almost never the same shade as your face.
  • Apply foundation with a cosmetic sponge for even application — it’s how professional makeup artists get their best results.
  • Remember, you’ll need to blend the foundation into your skin to get a true idea of how the shade looks on you. The color coming out of the tube may not always be an indicator of how it will look on your skin tone.
  • Apply foundation to the center of cheeks and forehead, and blend outward to assure even coverage.
  • If more coverage is needed, just wait a couple of minutes for the first layer to dry, then reapply. You can touch up throughout the day if needed.
  • To achieve a polished look, use TimeWise® Dual-Coverage Powder Foundation or loose powder to set your foundation.
FOUNDATIONS TIPS :
  • The best foundation shade to choose is one that disappears on your face.
  • If you’ve chosen a foundation shade that blends in well with your neck but feel you want added color, choose pink or berry cheek color to brighten your face, depending on your skin tone.
  • When you can’t decide on which foundation shade to choose, opt for the darker shade and the one with yellow undertone.
  • Yellow-based foundations work well on almost everyone. Foundations with a little yellow will even out almost every complexion. Yellow minimizes red, which may be inherent in skin’s coloring as a result of tanning, aging or broken capillaries.
  • You may still want to wear foundations with pink undertones to achieve a certain look. The shade lineup was designed with a variety of undertones. So if you want to wear a foundation with a pink undertone, there are shades available to choose from.
  • Your skin tone will change with the seasons, so adapt your foundation shade to the seasons as well. For example, you’re often darker in summer, lighter in winter.
  • Use the TimeWise® Dual-Coverage Powder Foundation with the round powder brush all over the face for a lighter effect than using a cosmetic sponge.
  • If you have dry skin, go for a lighter effect; otherwise, you’ll accentuate the dryness.
  • If you use the TimeWise® Dual-Coverage Powder Foundation as a powder, use it mainly on areas of the face that are prone to shine, like the chin, nose and forehead.
Understanding the Mary Kay Foundation Numbering System
  • First : Shades are separated into three categories – Ivory, Beige, Bronze.
  • Second : Shades are separated into intensity of color (lightest to darkest). This involves the first two digits.
    10 = lightest intensity 80 = darkest intensity
  • Third : Shades are separated by undertones (shades).This is the last digit.
    0 = Yellow, 2 = Olive, 4 = Pink, 5 = More Pink, 7 = Golden Orange, 8 = Warm Brown
    For example : Ivory 100 = lightest intensity (10) with a yellow undertone (0) Bronze 808 = darkest intensity (80) with a brown undertone (8)
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7 Steps to Achieving Your Dream
Vision is the spectacular that inspires us to carry out the mundane. -- Chris Widener
Can achievement be broken down into steps? Well, it isn't always that clean and easy, but I do know that those who achieve great things usually go through much of the same process, with many of the items listed below as part of that process. So if you have been struggling with achievement, look through the following and internalize the thoughts presented. Then begin to apply them. You will be on the road to achieving your dream!
1. Dream it - Everything begins in the heart and mind. Every great achievement began in the mind of one person. They dared to dream, to believe that it was possible. Take some time to allow yourself to ask What if? Think big. Don't let negative thinking discourage you. You want to be a dreamer. Dream of the possibilities for yourself, your family, and for others. If you had a dream that you let grow cold, re-ignite the dream! Fan the flames. Life is too short to let it go.
2. Believe it - Yes, your dream needs to be big. It needs to be something that is seemingly beyond your capabilities. But it also must be believable. You must be able to say that if certain things take place, if others help, if you work hard enough, though it is a big dream, it can still be done. Good example: A person with no college education can dream that he will build a 50 million-dollar a year company. That is big, but believable. Bad example: That a 90 year-old woman with arthritis will someday run a marathon in under 3 hours. It is big all right, but also impossible. She should instead focus on building a 50 million-dollar a year business! And she better get a move on!
3. See it - The great achievers have a habit. They see things. They picture themselves walking around their CEO office in their new 25 million-dollar corporate headquarters, even while they are sitting on a folding chair in their garage headquarters. Great free-throw shooters in the NBA picture the ball going through the basket. PGA golfers picture the ball going straight down the fairway. World-class speakers picture themselves speaking with energy and emotion. All of this grooms the mind to control the body to carry out the dream.
4. Tell it - One reason many dreams never go anywhere is because the dreamer keeps it all to himself. It is a quiet dream that only lives inside of his mind. The one who wants to achieve their dream must tell that dream to many people. One reason: As we continually say it, we begin to believe it more and more. If we are talking about it then it must be possible. Another reason: It holds us accountable. When we have told others, it spurs us on to actually do it so we don't look foolish.
5. Plan it - Every dream must take the form of a plan. The old saying that you get what you plan for is so true. Your dream won't just happen. You need to sit down, on a regular basis, and plan out your strategy for achieving the dream. Think through all of the details. Break the whole plan down into small, workable parts. Then set a time frame for accomplishing each task on your dream plan.
6. Work it - Boy, wouldn't life be grand if we could quit before this one! Unfortunately the successful are usually the hardest workers. While the rest of the world is sitting on their couch watching re-runs of Gilligan's Island, achievers are working on their goal - achieving their dream. I have an equation that I work with: Your short-term tasks, multiplied by time, equal your long-term accomplishments. If you work on it each day, eventually you will achieve your dream. War and Peace was written, in longhand, page by page.
7. Enjoy it - When you have reached your goal and you are living your dream, be sure to enjoy it. In fact, enjoy the trip too. Give yourself some rewards along the way. Give yourself a huge reward when you get there. Help others enjoy it. Be gracious and generous. Use your dream to better others. Then go back to number 1, and dream a little bigger this time!
Chris Widener is a popular speaker and writer as well as the President of Made for Success .
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Overcoming Objections & Recruiting
You Must FOLLOW UP AND FOLLOW THROUGH to get RESULTS.....
Hi_____________________, this is __________________________. Do you have just a minute? I wanted to follow up after last night and Thank You so much for coming as my guest. That really meant a lot to me. I am currently finishing a huge goal of (completing my Power/Perfect Start) (earning my car) (finishing my STAR). I really appreciate your taking time to help me toward that goal! Thank you so much!
Did you have a good time last night? ____________________________________
What did you like best?_______________________________________________
Did you learn anything about skin care and glamour that you didn’t already know? ______________________________________________________________________
Were there any products that you didn’t purchase last night that you can’t live without? I’ll be doing deliveries later on in the week and I’d be happy to drop by anything you are in need of _______________________________________________________________
As you listened to the Mary Kay marketing plan, and the opportunity it offers to consultants, what impressed you the most about what you heard? ___________________
Have you ever thought about doing anything like Mary Kay, part-time for extra money? _______________________________________________________________________
At this point she’ll usually say something like: Well yeah, but I really don’t have any time right now or I could never sell anything! (or some sort of other objection) Overcome every objection with a question. (See below.) After you overcome the objection, ask a closing question and get an answer from her, you MUST follow it with Great! what would keep you from getting started today, or what else would hold you back! This is critical. You must ask for the agreement after each objection is overcome! You can’t just overcome the objection and then stop!
OBJECTION:
I don’t have time.
RESPONSE with QUESTION:
If I could teach you how to earn an extra $100 per week—that’s $400 per month—working 3 hours a week, and eventually double that to $200/ week, could you find 3 hours?

OBJECTION:
I don’t have any money.
RESPONSE with QUESTION:
Do you have a credit card? Do you know somebody who loves you with a credit card? If I could show you how to earn your $100 back within 2 weeks, could you find someone to help you get started? If I can teach you how to turn that $100 into $1000 in 30 days, could you find $100 somewhere? If you think she’s just saying she doesn’t have money (but she does)…ask her "If we could find you the $100, is this ask her something you would like to do?"

OBJECTION:
I’m not the sales type.
RESPONSE with QUESTION:
Would you believe that probably 90% of the women who start Mary Kay are not the sales type? (yes) If I could teach you how to show this product and let it sell itself, without being pushy, would you feel better about doing it? Do you believe that women love to take care of their skin with great products? (yes) If I could teach you how to help them do that, rather than try to SELL them something, would you feel better about doing Mary Kay? What was the first thing (I) (my Director) said before (I) (she) showed the sets at the class? (You’re not under any obligation to buy a thing). Did you feel that (I) (she) was pushy? (they say no) Do you know that (I) (we) sold $______ in product at that class? Women love love to shop? If I could teach you how to help women with their skin and then just let them shop, rather than trying to sell them something, would you feel more confident about Mary Kay? I don’t know anybody. Do you know one person who might be a practice face for you? (yes) If I can teach you how to turn that one person into all the other faces you are ever going to need, would you be willing to learn? Do you know that many of our most successful consultants didn’t start with people they knew? If I can teach you how to meet people, would you be excited about a Mary Kay business?

OBJECTION:
I don’t wear makeup.
RESPONSE with QUESTION:
Do you feel skin care is important? (yes—if she says no, you probably don’t want to recruit her). Would you be surprised to learn that the majority of products we sell are skin care and body care, rather than makeup? Would you be surprised to learn that many of our most successful consultants and Directors don’t really wear a lot of makeup, but they are committed to good skin care? Would you be surprised to learn that the majority of your Mary Kay income will come from women buying skin care and body care rather than make-up?

OBJECTION:
I don’t want to talk to strangers.
RESPONSE with QUESTION:
If I could teach you how to build your business without talking to strangers, would you be willing to learn? If I could teach you how to build your Mary Kay business without talking to strangers, would you be excited to give it a try?

OBJECTION:
I need to talk to my husband.
RESPONSE with QUESTION:
What will your husband say?
If she says... he’ll say to do whatever I want...say... So then when your husband says to do whatever you want, will you be ready to get started, or do you have more questions for me? Great. When will you be able to talk to your husband? (Then set a time to call her back.)
If she says….he won’t want me to do it, say... May I make a suggestion? (sure) Explain to your husband that you want to purchase a starter kit so that you can begin buying your products wholesale. Then tell him that you’re also interested in the business opportunity—so after you buy order your kit, you’d like him to come to Orientation with you and get his opinion of the business as well. Then when you come to Orientation with my Director…both you and he can hear a lot more and decide how much you want to do with the business end of it. Do you think he will agree to that? (Wait for her answer and then say…) Would you agree with me that we can pretty much get our husband’s to let us do whatever we want as long as they know it is important to us? Just let him know this is important to you. (Then set a time to call her back.) I don’t think I’d like doing Mary Kay. Let me ask you a question? OR May I ask you a question. If you WERE going to do something like Mary Kay, what would be your reason? Would it be to get out of the house? Would it be for money? Would it be for something that is just yours? (Wait for her answer—then say…) If I promise to hold your hand and teach you how to do this, what would keep you from getting started today? (Then she’ll start giving you her real objections & you can overcome them as outlined above.)

OBJECTION:
I’m to shy.
RESPONSE with QUESTION:
Would it surprise you to know that some of our most successful consultants were extremely shy when they started their business & have done very well? Would you like to be less shy? Could you see the value of doing something that is fun and might bring you out of your shyness AND makes you money in the process? Would it surprise you to know that most shy people are very sincere and sincerity is one of the best qualities a Mary Kay consultant can possess?

OBJECTION:
I know someone who did Mary Kay before and she didn’t make any money/failed, etc..
RESPONSE with QUESTION:
There is probably someone in every single occupation on earth that hasn’t done well while others did? (yes) So what makes you think you wouldn’t do well? Would you agree that her lack of success might have more to do with her personal situation than with Mary Kay? Let me ask you a question. Have you ever worked with someone at your job who failed/quit? (yes) Did her quitting keep you from being successful at YOUR job, did it? (no) The same is true of Mary Kay. We each have our own opportunity. It is not dependent on others. If they give you a bunch of objections & (In a soft voice.) May I ask you a you can’t get them to say yes or no….. question? (yes) Do you think you’re just scared? (yes) Well, what’s the very worst thing that could happen to you? (wait for her response…) then say…do you want to know what I think? (yes) I think the very worst thing that could happen to you is that you save 50% on your products for the rest of your life…does that scare you? I totally understand. I know how you feel, I felt that way myself, but here’s what I’ve found. We’re all scared when we start something new, but what’s the worst thing that could happen to you? (wait for response) And what’s the best thing that could happen to you?
Overcome objections...use Feel, Felt, Found method...ask questions to overcome objections...listen more than you talk! After overcoming each objection and ending with a question, say “so what would keep you from getting started right now/today?” After you overcome all objections, say... "Assuming you decided this is something you’d like to try, let me tell you what will happen from here so you’ll get an idea of what to expect. The next step would be to fill out your agreement and submit it for approval to my Director. Then we would get you scheduled for New Consultant Orientation. This will include an opportunity for her to discuss individually with you what you want from Mary Kay, and help you tailor it to your life, you schedule and your needs. There are no haveto’s, your Director is just there to show you what is available and support you in your business. Unless you have any more questions, it sounds to me like you are at the fun part, which is just deciding. Have you decided this is something you would like to try, or do you need more time to make your decision?" If they say, “I think I want to do this....”, you say, “Great. When is a good time today or tonight for me to swing by and pick up your agreement? (Pick up that day or evening, no exceptions!) If they say, “I need to think about it...” use the following:
A “GREAT METHOD FOR CLOSING!”
“G” (Ask for a decision) Great...Take the time tonight that you need to make your decision.
“R” (Minimize the decision) Remember, it’s not brain surgery and don’t make this a bigger decision than it really is.
“E” (Explain your reason for asking) Even though I’d love to work with you, I won’t pressure you to do Mary Kay. I only want to work with you if you really want to do this. I will, however, ask you to make a decision, because I hate to see you agonize over it. I would not want to become that “pesky” Mary Kay lady.
“A” (Take away the pressure to say yes) After you have though about it, if you decide to do this, I’m going to love working with you. If you decide not to, I’m going to love having you as a customer. Either way, weboth win, so you just decide what is best for you. I’ll call you tomorrow and find out what you have decided.
“T” (Leave her with food for thought) Two things to consider...the very worst thing that will happen is that you will decide this is not for you and you’ll be right where you are now (state current situation). You’ll be able to say, “I tried that, but it wasn’t for me”, instead of wondering, what if ? I’ll call you tomorrow for your decision. When would be a good time to catch you tomorrow? Be sure to give me a call if you have any questions between now and then.
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P. M. S. Bags, A Great Recruiting Tool!
P.M.S. Bags are a “FUN” innovative way to build your Mary Kay team! Because every woman can relate to “P.M.S”… it’s a non-threatening way to get the word out about our Mary Kay Career Opportunity! Layering your prospects is an important part of Team Building. P.M.S. Bags will most often always be used as a layering tool; meaning you have either brought them to a meeting or talked to them in a Private Consultation and then followed up with this tool. Just imagine with me for a moment... what if you handed out 5 P.M.S. bags a week for an entire month, and out of the 5 handed out each week, you were able to set up 3 Interviews. Would you agree with me that you could easily have a 3 NEW quality team members join our company by months end?? I would dare bet with all of your excitement and the other tools you have at hand besides a P.M.S. Bag you could easily begin your very own Director Qualification within 2 months of using this tool!
WHAT’S IN A P.M.S. BAG?
You can either use a MK Signature product bag, or a vinyl bag off of section #2, or a clear decorative bag. You’ll want to make it look fun and inviting! Add some color coordinated decorative shred in the bottom of the bag. Also include: microwave popcorn, soda (either 7-UP or a Cola), a motivational tape of choice (I would use something more detailed than the Something More tape unless you are using the vided. Great Tape are: Consider the Possibilities, Choices, Journey, and the new Lisa Madson team building tapes), and a Marketing Questionnaire which you can find listed in our website training center. You could also include some candies and a sample of product! Tie it up with some fun ribbon and attach the below poem!
WHAT TO SAY ON THE PHONE? "Hi_____ this is _____, I am so excited and I just had to call you, do you have a quick minute? Great! We have designed a fun new P.M.S. Bag to share with our customers! If you are thinking P.M.S. NO THANKS! I want to guarantee you that this P.M.S. fun Bag will only lift your spirits! It’s microwave popcorn, a motivational tape, and a soda, along with some fun candy and some product samples! We have a contest going to share out P.M.S. bags with 5 women this week! If you would be willing to help me out with this challenge by _____ (only give them 48-72 hours) I’ll give your choice of a free eyeshadow or a free hand cream! Which would you prefer? Great I’ll stop by with your P.M.S. Bag on _____! See you then!" (IMPORTANT: Schedule a time to pick up! Visit—interview—or set up an interview from there!!!) I am so delighted because you’re about to see… How this P.M.S. Bag has made changes for me! So chill the soda, and pop the corn… It’s time to view or listen to the motivational tape, Now fill out the form! Don’t wait to do it… A.S.A.P. is the key… In just 72 hours—You’ll be hearing from me!
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Great Skin Care Booking Idea
*HOT IDEA ! !
I love this IDEA!!!!
WOW! Talk about working smart - not hard......this is the ultimate! I absolutely LOVE this idea and I'll bet we all have Customers who will love it too! I challenge you to find 5 women to get this started for you!
Every woman loves a discount, every woman loves to give her opinion, every woman loves something that's quick & easy AND is going to make her beautiful! It just doesn't get any better than that, does it? What a great way to start a new month... or finish up a great month!
Contact some Customers who work in offices - ask if they'd like to earn a discount on their next order, gift certificate, whatever you want to give.
Put together in Vinyl bags the following items, any bag will work.
  • 1 Full size Cleanser
  • 1 Full size Moisturizer
  • 4 Surveys
  • 4 Beauty Books
  • 4 Business Cards
  • Instruction Sheet (see below)
Deliver the "Skin Care" Bag to your customer on Monday & tell her you'll be back to pick it up on Friday. The idea is that she passes it to a different person every day.
They take it home...use it that night and in the morning then take it back to the office the next day, fill out the survey and pass along to the next person.
When you pick it up on Friday, you have 4 new leads to follow up with. We have been having great success with the sales of the Skin Care Sets, so that's at least 2 new Skin Care sets sold! Not to mention, your contact in the office will see how easy our products are to sell, so that is a great recruit Prospect!
Why not circulate 5 of these per week? That gives you an average of 10 SETS SOLD PER WEEK with little effort on your part, and 20 NEW LEADS! Can you handle it? How about 10 circulating for 20 sets sold & 40 NEW LEADS? WOW!
Use the Full Size set because you’ll run out of samples and because they can see what they'll be buying. I think it is easier to keep track of this way and you can keep circulating the full sizes as you pass along the Skin Care Bags to different customers each week. Plus you can write off the full size as Demos!
-------------------------------------------------------------------------------------------------------------
Type These INSTRUCTIONS on a separate Sheet of Paper.

Thank you for participating in our Skin Care Class
Here's how it works:
*Take Skin Care Bag with products home and wash with the cleanser, followed by the moisturizer in the evening.
Use it again in the morning.
*Fill out the survey card and leave in the bag.
*Keep a catalog & business card for yourself.
*Bring the Skin Care Bag back with you in the morning & pass it along to someone else.
Monday Evening___________________________________
Tuesday Evening__________________________________
Wednesday Evening________________________________
Thursday Evening_________________________________
*On Friday, please leave Skin Care Bag with_________________.
Thank You SO Much for participating in my Survey!!
If you have any questions, call me at _____________________.
*Please remember to bring the Skin Care Bag back with you in the morning*
Special Skin Care Discount Offer!!

Regular Price...is $38.00*
One person purchasing... 5% off $36.10
Two people purchasing... 10% off $34.20
Three people purchasing...15% off $32.30
Four people purchasing... 20% off $30.40

WOW !! Look how much you can SAVE!!
Back to Index.


How to Invite Guests

1.  Always remember that the purpose of bringing a guest to a function is to give her the opportunity to see what the life of an Independent Beauty Consultant is like. Please be POSITIVE and welcoming! (Even if you do not have a guest, someone else does! and they will be watching!) Please Do Not come to meeting or a guest night and say “All my guests cancelled!'. This discourages other consultants and guests. Be sure to introduce your guest to your director when you arrive.

2.  Don't continually talk to your quest during the event. Don't try to explain everything to her. Let her observe and absorb what's going on. Sometimes the less you say, the more she hears!

3.  Introduce your quest in a positive manner. Be positive!! Make sure that everything you say and do is what you want your quest (or another's guest) to see. If you are having a problem, talk to your Sales Director privately after the meeting or the following day. Please, Never be negative at the meeting. You do not want to bring others down! If you have "issues", see your Sales Director. She WILL help you!
4. Practice a one-minute 'I-Story' for when you are called on to tell everyone about yourself and why you like your career.

5. Don't walk around or carry on a conversation with a sister consultant when your Sales Director or another presenter is speaking. If you show that you're not interested in what's being presented, why should your quest be interested? It also distracts consultants and guests seated near you.

6. Give your Sales Director an opportunity to say something to your quest privately. Guide your guest to your Sales Director of the end of the event. This will allow you to judge your guest's interest in the career opportunity.

7. On the trip home, ask your quest for her impression of the event and the people she met. Ask her if anything she saw or heard interested her. Let her know that many times your Sales Director, likes to call guests to get feedback about events. Ask her is she would mind such a call. If you feel she is seriously considering a Beauty Consultant career, give her a 48-hour deadline after which you or your Sales Director call for her decision.

8. Call your Sales Director the following day to tell her about the trip home. Share your guest's comments and any promises you made to follow up.

9.  Always keep your promise to follow up!

**************************************************
Script for Inviting Guests
_______________________________, so many exciting things are happening in my business right now and I'd really love to share them with you! I really believe that this opportunity can change a person's life for the better. You seem to be an intelligent person. Don’t you feel that you owe it to yourself to listen to a good opportunity? It may be for you, or it may not but you'll never know until you listen. Our unit is having a (guest night/unit meeting) on (day, date, time). Why don't you come as my guest? You are under no obligation just come and see for yourself. I'll pick you up at (hour). After the meeting I'll let you meet my director and she can answer any questions that you may have. See you then!
________________________________, I am an excited about my business! I have the opportunity to advance up the ladder in my business and I really need your help! I need to have 5 people listen to our wonderful opportunity. Is there any reason why you couldn't spend 30 minutes or so and let me practice on you? (or let your director if you've never done an interview before) You are under no obligation and I'll have a free gift for you. Thank you so much for your help!


Keywords and Phrases to Help With Inviting Guests!! Be excited!
Practice interview........
Under no obligation.......
Owe it to yourself........
Don't you think it's worth a few minutes to…………?
Opportunity.....
I am SO excited...!
May be for you, may not be for you.......
You never know until you listen......
Intelligent person-Get all the facts......
Is there any reason why………………?
Back to Index.

Great Networking & Selling Ideas!!! .......
Shared by some Fabulous Sales Directors!!


From Director Michelle Taylor
I have moved 7 times in the 10 years I've been building my business...courtesy of the U.S. Army!!  :-) 
I have found that for me, offering a sample of something along with my business card is easier than just asking for a name back.   The other idea that really seems to work is placing a "fish bowl" at 2 - 3 businesses and being diligent about following thru with those names...my offspring is also a military spouse and she just recently moved again...she has been in MD about 6 weeks and has 2 new team members and many new customers because of fish bowl leads!!!  
The key is persistence and not taking the no's personally!!!!    Hugs, Michelle
Last year I wanted to expand my client base, so I chose 50 of my bery best, most reliable clients and gave them an offer they couldn't refuse. These were customers who ordered E-V-E-R-Y 3 months, when the new LOOK came out. I asked them if they would like to earn 10, 20, 30, 40 or 50% off their next order. They all said 50% .. of course!!
I sent them 5 tent style business cards. They earned their discount depending on how many cards they had filled out and returned to me with orders from new Mary Kay customers.  
Each time I scheduled these new referrals for their initial facial, class, sampling session or an order, my existing customer received 10 to 50% off her order. I got G-R-E-A-T clients and my preferred customer list grew to 316!! Be selective of who you askk and they will be successful partners with you! Three of those recerrals became consultants.. they preferred getting 50% OFF all fo the time!!!
FROM SARA BENNETT
As someone who transplanted my business from Ohio to Florida 13 years ago and needed names in a hurry- the thoughts that come to mind are that you obviously are going to be going furniture shopping, and just getting things for the home. I just said that I've relocated my business into the area and was putting together a portfolio of professional women in Brevard county- etc- and that in return for them being a model, I would display their business card for free! This allowed me to approach branch bank managers, owners of insurance agencies, etc. because I now needed homeowners, insurance, etc-travel agencies, florists and that was very cool, because the first 10 customers I developed, I went to the florist, got 10 carnations, and hand delivered them to these customers at work, along with a mylar balloon thanking them for helping me get my business rolling and you can imagine what that did!
One more idea that worked very well and that was that there was a branch office bank that I wanted to develop business in so I put in a bag lots of tissue paper and a ton of samples, lotions, fragrance samples, hand cream samples and just deposited it on the counter of the teller booths and said loudly enough for everyone to hear me, “You guys look like you could use some presents so I brought you some goodies. Enjoy!” They were on them in a heartbeat and when I went back 2 days later to find out how they liked it, I picked up 8 new customers!!

FROM DIRECTOR TERESA LENNON

Create a community directory where you live and volunteer to go door to door to get the neighbors information...and by the way, I'm new and have you ever tried our Skin Care before?


FROM JILL BECKSTEDT

Subject:
How to find business when you know no one!
  
The following is from Sandee Slouha.  She has such a giving heart. She recently met a consultant from out of town who was at the Mayo clinic there in Jacksonville, with her  child, for treatments. Sandee brought her home to dinner and served as a great source of encouragement to her. She is truly a blessing to many! I am soooo glad she is in our unit! She is  adopted by Margaret Gormley, where she has already made many new friends by being 100% supportive of her adopted unit. I asked Sandee to share how she is building "from scratch" in her new home.  Here is her response.
 
Dear Jill:
 
   Here are some ideas for other consultants that may be having some blank thoughts when it comes to getting  their business going in a new place.
 
   This is my story and I am building it more each day, if you find that you are getting stuck please call me I often get the best ideas when I talk to someone else.  I moved November 3rd, 2000 to the Jacksonville area.  I did not know a soul and even though I had taught for 10 years I knew that I  wanted something more so with just my husbands paycheck and lots of prayer and faith I jumped feet first into my business.


  The first thing I did was let my daughters teachers know that I was a Beauty Consultant and if they needed anything I was more than happy to help.  The next thing I did was ask my director for a director in the Jacksonville area  then  I made a promise to myself that I would never miss a meeting, then I  wanted  to meet people and get to know the area so I have done the following and so  far so good:

  •    Went to a coffee shop and began talking to the girls that work behind  the counter ( I have 20 new customers from there and the list grows......  go  at east 3 times a week and be nice and friendly and just warm chatter and show that you like them and that hey you enjoy their company)  once you  have  some what of and established rapport give them samples and ask them for leads....  In the month of December I made 600.00 in one week from the coffee shop.
  • I did this with all my samples and it has helped me get 5 new customers.... I went to our local grocery store and I went back to the Deli and asked the manger how many ladies worked there… then I went home and made little 17 bags and filled them with all the neutral samples I had.  Then I went back and said that this was a little token of my appreciation for all the hard work they did and guess what I now have 5 ladies there that are new customers and I have them booked for classes.
  • Go to different clothing stores and ask if you can spend a Saturday giving samples.... most places will say yes.  The only thing you get from their customers is their names and then you call and follow up and get sales. I did this and I have 10 new customers plus the girls that work in the store.........
     
  • Find community groups that meet once a week or month... like the Garden club, Mommy and me groups, Mothers that works at home group... (better  yet start your own group in that aspect).
      
  •   We all have invested in Tupperware and Pampered Chef... Talk to their consultants and see if you can do some customer trading.... you would be surprised.
       
  •   Go to the mall and walk with some goodies in a purse and hand them out to prospective clients... remember get name and number.
  •   Any craft fairs that are around go and meet the people there...the beach.....restaurants anything that you know you may want to meet people...
       
  •   Hospital I also found some new customers and all I did was give Satin  Hands treatment to the cancer patient.  I go in and I tell them that my grandfather passed away from cancer in 1994 and that this is my way of touching a life and making them feel better......  Some days I get 3 ladies other days none ... you just have to go with the flow.

 Remember the worst they can say in NO,,,, but you know no just means not now, and if you go to a place of business you don't need to get there number  immediately because you know you can always come back to that business and  find them.


Don't get discouraged, I know it is hard but if you must have your pity party do it quickly and then sit and think HOW CAN I RE BUILD WHAT JUST CRUMBLED.... We all fail but the ones that fail and rebuild are now the red  jackets, directors and National Sales directors........ and  they way I look at it.... I have planted seeds all over and I will keep planting one day  they will bloom.  My business right now is a tight rose bud..... and I am  it and taking care of it and one day it is just going to BLOOM... Like a

real  rose does.
 
Take Care
Faith in God and believe in your self
 
Sandee


FROM DIRECTOR CANDY BAMBERGER

When I first moved to Jacksonville, last July, I plunged into the "7 up" plan…Finding 10 new names a day for the first 7 days of the month.  NO EXCUSES!! 

I also held a makeover brunch EVERY Saturday morning 10-12.  I began holding them in my apartment, and then in my apartment complex's clubhouse.  I baked a simple egg casserole and had a plate of fruit, OJ and coffee.  To approach women, I used gift certificates. I would outstretch my hand and say "Hi, I'm Candy.  I just moved to Jacksonville and I have ZERO girlfriends here.  So I've challenged myself to meet 10 new friends a day!  Your number 4!  I am a Beauty Consultant and am just starting my business, and I'd love to give you this gift certificate.  It will allow us to spend some time together getting to know each other.  I'm also having a pampering brunch on Saturday Morning for all of my new friends.  Here is your invitation.  I am looking forward to seeing you there!"  This was very successful!  Now I continue to hold brunches with my unit once a month.


FROM NANCY GETTINGER

Go to all the decent beauty shops and put out "facial boxes/bowls" having a monthly drawing for free hair cut or shampoo/styling  and beauty consultation and product trials from the names in the boxes. Everyone gets a free Beauty consultation opportunity. But only one gets the "hairdo". Make a deal with the shop owner.


FORWARDED BY DEBBIE MIRAS

Dear Million Dollar Women:

This is similar to what Jennifer Schmidt, Margy Hendrickson and Jodi Mansfield did with GREAT success.  It took them only a short time to get LOTS of names to follow-up with.  Not to mention how great they felt giving a gift to women.  They did hospitals/clinics and said they were honoring health care professionals.  They also went to a daycare and handed them to moms as they picking up their children (you'll have to okay this with the daycare director).  So, if you're looking at snow blindness (nothing on your date book) and you don't want to pick up a phone book, here's a GREAT way to get names fast.  I did this with Lorilee Rueter and in about an hour we got 75 names.  It works so well!!  Good luck!!
Love and belief,
Mary


HONORING PROFESSIONAL WOMEN

Supplies

  1. Large bag to hold samples
  2. Gifts to hand out
    1. Any samples (I put in a Skin Care sample and a new lip color sample)
    2. Business card
    3. Piece of chocolate
  3. Contact cards
  4. Nice pens

Hints

  1. Professional attire – you only have a first impression to make!
  2. Try to go in pairs if possible, this seems to be a plus, but not necessary
  3. Smile, eye contact – CRUCIAL
  4. Assume they will say yes!
  5. Set aside 30 minutes for 10 names, one hour for 20 names, etc.

ON SATURDAY or any day of the week:

  1. mall, strip malls, medical offices that are open, title and real estate offices
  2. Dialogue:

“We are honoring professional women and I have a gift for you.” (smile, eye contact, hand them gift while you talk.)
 “I am a Beauty Cnsultant and I am also holding a drawing for a Free Gift. I'm sure you'd like to enter to win, wouldn't you? (smile, nod your head and hand them the pen).
NO? “Enjoy your gift!"
YES? (give them a contact card and a pen, and while they are filling it out say…)
“I will be contacting the winners on Sunday afternoon, (or next week) if you could put down the phone number that you can be reached at then, that would be great!" “Have a great day!”

 ON SUNDAY:

  1. Draw winning name
  2. FOLLOW-UP ON THE DAY YOU SPECIFY IS CRUCIAL TO SUCCESS!
  3. Follow-up dialogue:

 “This is __________________, I am a Beauty Consultant.  I met you on _________________ when I was handing out gifts.  I’m calling to give you the results of the drawing.  You weren’t the Grand Prize winner, but you were a winner of a complimentary facial and a $10 gift certificate in free products. (pause for response)  I am putting my schedule together for next week and wanted to find a time that would be convenient for you.  Are days, evenings, or weekends best for you?  Beginning of the week or end of the week? ** 

ALSO . . .  If you would like to share your complimentary facial with a friend, I will add an extra $5.00 to your gift certificate for each friend up to 6, so you could end up with a $40.00 gift certificate! Doesn’t that sound great!

 I will call you on ________________________ to confirm your spot, give you directions, and to see if you have any guests coming.  Does that sound okay?  I like to pre-profile the guests beforehand, so when I call please be prepared to give me their name and phone number.  I will be calling them simply to find out what kind of skin they have so that I can be prepared for them as well.  Does that sound okay?”

**Have specific times in mind on your books. Be flexible if they can’t make any of your available sessions.


FROM DIRECTOR KATHY McGINNIS From Consultant CINDY RAND

Hi Kathy -
I wanted to share with you my smile back chatter idea.  I have been reading so many ideas and hints I don't know if it really is my idea or a compilation of ones I have read but it has been working and I really look forward to chatting with people now - only one week after absolutely hating it!! Cindy

For all of you out there that Hate the idea of taking to strangers I have found a way for you to come to LOVE it!!!  I call them  "Smile Backs".  I put fun smile stickers on my business cards (next to the Hawaii label that is centered at the top of the card) I punch a hole in one corner to attach goodies - but leave the tent together. 

Then I write "Thanks for the Smile" and my Smile Back Bonus (10% discount if I call you OR 20% if you call me).  I cut a Square of Cellophane (7-8 inch - perfect for those leftovers that are
two small for a basket) and wrap up 2 kisses, a life saver, and a small sample item (lip gloss, triple action eye or lip - etc) tie it up and attach it to a tent card.  One the side of the card that I will keep I write what the sample is.  When I hand them out people are so excited that they made a difference in my day!! In order for my bonus to make sense I MUST ask them for their name and even when they say “No”, they are excited that someone noticed them, they are nice and the no really doesn't matter - the good news is the no's are far and few between because they catch the excitement!!

I give them to any one who smiles back when I smile at them.  I now look forward to sharing the smiles, the cost is little and I am getting lots of names.  SO I encourage all of you to give it a try


FROM BETH PILAND

Here is what I do when I go into an area where I know no one:

I ask them to be a face model for me as I am doing a portfolio...
I introduce myself and say, I am Beth   and I am a Beauty Consultant with the #1 brand of skin care and cosmetics in the U.S.   However, the number #1 complaint we here at corporate in Dallas is that people can't find anyone that sells the product.  I wanted to come in and introduce myself and let you know that I have full inventory and to see if anyone needs anything?  From there I book them for a party or facial or book the women in the office at their lunch time for a hand facial.

·        I walk up to a woman and ask her to be a model for me at my success meeting.

These 3 ways will build a unit anywhere.  Catherine did this. She knew 2 people, her husband and his boss. She is now a DIQ and has won her car! Hope this helps. 
Back to Index.


Great Customer Service Idea !!
Send thank-you notes to every one of your clients who order from you, every month. Do up colored postcards or cute little personal notecards.
It might say soemthing like this:

Just a quick note to say thank you for your business this last month (or recently).
"Every time you place your trust in me by placing an order, no matter how large or small, you help me to be successful in my business. I love what I do and because of YOU, I get to keep doing it!
Please let me know any time you need even the smallest thing and rest assured that I will have the very latest products available on the market today.
I try to have whatever you need in stock and available for immediate delivery to you!
Thanks again!"

Your customer will be so glad to get that little personal touch from you! It will make them feel so special! They will want to order EVERY MONTH!!! YEAH!!!
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11 Steps to Becoming a Millionaire

1. M - Make a choice to BE a MK Millionaire! Make millionaire decisions! Look at the activity of the people making it happen in MK...and ACT LIKE THEM!!

2. I - If you want something you've never had, DO something you've never done! (The definition of insanity is to keep doing the same things and expect different results!)

3. L - Love yourself WHERE YOU ARE!! Stop comparing ourselves to others! We always compare our weaknesses to their strengths...and we ALWAYS lose!!!

4. L - Let go of GUILT! Our children and families will NOT be damaged! They will look at your example of hard work and positive, goal orientated thinking and they will be MUCH better people because of it. They won't remember the nights you were away!

5. I - Integrity....BE WOMEN OF OUR WORD!!! If we say it....WE DO IT!!!

6. 0 - Openness...We need to be always learning and growing. Not thinking we've arrived! Be humble!

7. N - NEVER GIVE UP!!!

8. A - Act as if you are already there!! When we start acting ...we automatically start becoming! (Example...next time you're cranky....SMILE! and you will automatically feel happy. Try it!)

9. I - Imagination....If you can Dream and visualize in Technicolor...you have the ability to achieve it! God doesn't let us have the ability to dream it, without giving us the ability to accomplish it!

10. R - Rely on Faith! Faith is taking a chance BEFORE you know how it will work!

11. E - Enjoy the journey! When you've accomplished your dreams, you will look back on the process and treasure the ups and downs...the friends you've made...the experiences of growth....EVERYTHING!
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P.U.S.H.

When all else fails, remember to PUSH!

P ray

U ntil

S omething

H appens


And don't let the small thinking of others determine your success!!
Back to Index.


Lead Generating Ideas
  • First comes thought
  • then organization of that thought into ideas and plans
  • then transformation of those plans into reality
The beginning you will observe, is in your imagination. Every successful business has a business plan. The lead generator was designed to be a key component of your personalized business plan. Treat this exercise seriously, as it is your key to success. Complete a list of 100 names. The first 10 should be business minded, entrepreneurial, successful, and could be better than you. The next 10 will comprise the easiest for you to contact: friends and family. The next 80 should be anyone you know with skin and could include individuals from some of the following categories.
  • PEOPLE YOU WORK WITH (Now or in the past)
  • CLUB MEMBERS
  • FORMER SCHOOL MATES
  • CHRISTMAS CARD LIST
  • ADDRESS BOOK (New and Old)
  • HUSBAND CO-WORKERS
  • CHURCH MEMBERS (Get out your church directory)
  • SCHOOL GROUPS (PTA, sports groups, scouts, etc.)
  • PEOPLE IN YOUR HOMETOWN
  • RELATIVES
  • PEOPLE YOU DO BUSINESS WITH (doctors, dentist office, copy store, bank, cleaners, veterinarian, etc.)
  • CIVIC CLUB MEMBERS

After you have made your list of 100 names categorize them by putting a star by them for each of the following categories.

  • Entrepreneurial or business minded
  • Professional Women
  • Successful
  • Someone who intimidates you
  • People who love People
  • Sharp Dresser
  • Has money or buying power
  • Looking for a career change
  • Knows at least 3 people
The people with the most stars by their names should be on your top ten list. We always want to try to recruit up and these people have many of the qualities we are looking for when we are trying to recruit.
Call your first 20 names that you listed on your lead generator. First 10 - best recruiting prospects. Second 10 the easiest for us to contact.
Use your Perfect Start Script booking scripts and get your business off to a great start.

“Most people give up when they’re about to achieve success. They quit on the one yard line. They give up at the last minute of the game, one foot from a winning a touchdown.” H. Ross Perot
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Warm Chatter Script, by Gloria Mayfield-Banks

Hello may I speak with (contact name).

Hello (contact name) this is (consultant name). I’m so glad I got you on the telephone. We met at (meeting place, day). You remember I am a beauty consultant. I told you I was going to give you a call to find out if it we could get together. Do you have a quick minute? (If not, ask when would be a better time to call.)
Tell me (contact name), have you ever tried a dedicated Skin Care routine before? (If they  have  or haven’t) SAY  "GREAT !"  
IF HAVE TRIED: How long ago was it? I’m so excited (contact name) that I’m going to have the chance to introduce you to the new Mary Kay. There have been so many changes and I know you’re going to absolutely love it!
HAVE NOT TRIED: I’m so excited (contact name) that I’m going to have the chance to be the first to introduce you to Mary Kay. It is the best selling brand in the United States and I know you’re going to absolutely love it!

From our conversation yesterday (contact name), I know that you work. What do you do? Let me tell you about me. I have built a customer base of busy, professional women. I cater to these women by making sure they feel pampered, keeping them supplied with products, and saving them time by delivering products to their home or office.
I’ll tell you, people get together with me for three reasons. First, because they are really interested in skin care. Second, because they are interested in color cosmetic application. And third, they just like to be pampered with customer service. They really enjoy being taken care of. So tell me (contact name), which of those fit you? Really?
I have been challenged by my director to get the opinions of 15 women of our products in the next two weeks. Is there any reason why you couldn’t help me with my challenge and get together with me for 45 minutes to an hour so you can give me your opinion?

Set appointment—using choices of times.
Get directions.
(Contact name), you can count on me being there. This is my business and I’ll be there rain or shine. Let me give you my number so you can put it in your date book next to our appointment. I’ll give you a reminder call a day or so before our appointment. I am so excited. We are going to do some great work together. I’m looking forward to it!
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Making Progress With Your Goals

       --By Dr Philip E. Humbert, author, speaker and personal success coach.

When a client tells me they have had a goal, but in the past 6 months they have made little or no progress towards achieving it, I encourage them to ask themselves the following 10 questions:
1) Do I really, really want this goal? It may sound nice, it may be something I should have or might enjoy, but do I really, deep in my soul, want it? Or,not?
2) Is the goal actually just a means to some other goal? Is my stated goal really a way to look good, or to please someone, or a handy excuse to work on something that sounds wonderful while I avoid something I don’t want to do? Great-sounding goals can be a marvelous distraction!
3) Is this goal consistent with my morals and values? Often there is a subtle, unnoticed conflict between our stated goals and our values. For instance, the concept of "fair profit" may be causing confusion, or we may be caught between our goals of building a business and our values of spending more time at home.
4) Is this goal consistent with my beliefs about myself and my abilities? The years of training and total commitment to winning an Olympic medal are only possible if the athlete profoundly believes they have the potential to succeed. Doubts about what is "possible", or beliefs that life is unfair will undermine performance every time.
5) Why do I want this goal? Having many solid, vitally important reasons for our goals will drive us more powerfully than anything else. "I want to be a doctor to save a child’s life" is a very different reason to stay up and study all night than "because being a doctor might be fun." Why do you want this goal, and how badly do you want it?
6) Who else wants me to attain my goal? Knowing that family, friends, business partners or the entire world is cheering for us, counting on us and supporting us is critically important. Who else knows about and wants you to achieve your success?
7) How, specifically, will I benefit from achieving my goal? Being clear and specific about the benefits that will come from completing our goals is a powerful motivator. "Reducing my blood pressure will help me live tosee my grandchildren" is very different than "If I do this, my doctor will stop criticizing me."
8) What one critical step can I take today that will move me toward my goal? Some goals are so large or so far off that they are really just dreams or fantasies. A useful goal is one you can work on today. Make an appointment, open a savings account, eat a salad for lunch, tell your spouse you love them – whatever your goal, find a specific task you can do today, and then just repeat it a few thousand times!
9) Are there smaller projects that will both lead to my larger goal, and give me pleasure in the meantime? If the goal is to run a marathon, train for a local fun-run first! If the goal is to be a millionaire, getting the first $10,000 in the bank is a worthwhile and useful start.
10) Depending on your answers to the first 9 questions, the 10th question is: "Is there another goal, or another version of this goal, that is really much more important and much more doable?" If the first 9 questions haven’t motivated you to action and created tangible, specific results, then ask number 10. Humans naturally seek and accomplish large goals, but we do best when the goal is tailored to our values, priorities and personal situation.

Your goals are yours; nobody elses! Take possession of them and make them work for you. Make this year the best year possible by becoming more disciplined to following the plan. The plan will lead you to your goals.
Back to Index.


AEIOU - Vowels of your Mary Kay Business
5 areas in New Consultant Orientation, by EESD, Cindy Ivy Fox
A - Attitude
E - Ethics
I - Image & Inventory
0 - Opportunity
U - It's all up to you! (goalsetting)

is for Attitude
So today we begin with attitude. Everthing begins and ends with attitude. Whatever you are saying is a reflection of your attitude. It's a reflection of what is in your heart. So you've got to fill your heart with good things.
Proverbs 4:23, "Keep (guard) thy heart with all diligence; for out of it are the issues of life."
What must we do to keep or guard our hearts so that we have a good attitude?
1. Guard the gates to your heart. Your gates are your eyes, your ears, and your mouth. Watch who and what you are listening to. In college psychology they taught me that your mind is the most open and susceptible to suggestion the first thing in the morning and the last thing at night.
Make it a practice to listen to good tapes. Thank goodness for the Tape of the Month program! Begin a tape library. Listen to good positive uplifting music.
Also, watch who you spend time with. Make a list of the 10 people you spend most of your 'waking time' with. After you make your list of 10, think about each one individually. After you've spent an hour with him or her do you feel better about yourself? If so, put a plus (+) sign by their name. Do you feel worse?  Put a minus (-) sign by their name. Or do you feel about the same?  Put an equal sign (=). Got this idea from NSD Rena Tarbet and it really helps them to see why it's important that you be careful who you "Hang With!". Corinthians 15:33 says, "Be not deceived; evil communications corrupt good manners." SO, we become like the people we hang around. So hang around WINNERS! Don't listen to anyone that is being negative to you about your business. Ask yourself, Would I trade places with them? Are they successful, happy, at peace with God and themselves? If not, why would you take advice from them? A lot of negative people are just jealous and envious of us. Too scared to step out and do something like this themselves. They are in a rut and they want to keep you in the rut with them.
Attend your weekly unit meetings and functions. This is so important to your success! If you want to begin to have winners as friends, this is where you'll find them!!!
2. Second part of 'guarding your gates' - What are you looking at? Your eyes are a gate. Most TV today is a total waste of brain power. I didn't say all, I said most.
Also, stop looking around you at what everyone else is doing and comparing yourselves. 2 Corinthians 10:12 tells us not to compare yourself... when you do you are not wise .
Instead, focus on what you want to do in Mary Kay? Keep your goal in front of you in the form of 3 by 5 cards and a goal poster.
Read good books. Set a goal to read at least one good book per month.
And most importantly, I recommend that you begin a daily devotional time. Preferably first thing in the morning. It will get your day started right. If you don't know where to start, begin by reading a chapter in Proverbs every morning and a Psalm every night.
3. Your mouth is the last gate to your heart. What's coming out of your mouth? Proverbs 18:21, "Death and life are in the power of the tongue." What are you saying about your Mary Kay business? Only speak positive things of it. Speak of your blessings.
I am a strong believer in affirmations. First thing in the morning. Last thing at night. Mary Kay said it this way, "What you think about, and talk about, you bring about!"
You should read affirmations out loud 'cause faith comes by hearing! and hearing! and hearing!  Over and over.  Can't just do it once.  Got to do it day in and day out.
Throw OUT the expressions:  "I'll try", "if", "maybe", "if nothing happens"....! Replace them with:  "I can, I will, I must!"
If you can't say something good, don't say anything at all! To complain is to remain!
This career is 90% attitude and 10% work. It really is. You have to make a decision to be positive! You have to decide if you are going to be a person that your circumstances control you or you can be in control of your circumstances. And while we can't always control what is going on in our lives we can control how we react to it.
That's it for Attitude.
Have a PMA Day! Positive Mental Attitude. So many people complaining about PMS. I having a PMS day, they say. Wouldn't it be nice if everyone had PMA days instead?

is for Ethics
Thought for the day: Matthew 22:39 ...Thou shalt love thy neighbour as thyself.
We don't take other consultants customers or recruits. When I run into someone and they say, I use Mary Kay! I say, "Great! Who's your consultant?" Not, "Do you have a consultant?" But, "Who?" When they can tell me her name I know she is servicing them regularly.
Here again, I tell you, it's not worth it to sell to someone else's customer when the law of "sow and reap" is a true law. Matthew 13 Just as surely as you sow, you reap. Good or bad. When you turn other consultants' customers back, they will turn yours back to you. By the same token, if you take someone else's customer, they will take yours. You WILL reap more than you sow. Good or bad. When you take someone else's customer, you will lose 3, 6 or 10 customers to someone else.
I tell my consultants when you are confronted with a situation and you get a squiggly, iggly feeling in the pit of your stomach (in other words, you just don't know for sure that it is the right thing to do) RUN! Don't walk, RUN in the opposite direction. Don't do it! It's not worth it.
Usually these situations come up when you are up for a promotion in Mary Kay.  Going on target for your car, about to win your car, or Directorship.  Before a promotion, there is always a test.  Do the right thing.  Think and ask yourself, What would I want done to me? When you do the right thing, God will bless you.
Same thing goes for recruiting.  I don't care what the story is. It's not worth it. Put yourself in the other persons shoes.
"Go - Give" works both ways. If you lose a customer or a recruit, turn the other cheek.  Have an attitude of acceptance and forgiveness. Learn to walk in forgiveness. God will reward you with 2 or 3 customers/recruits to replace the one you lost. But if you have bitterness or unforgiveness in your heart God can't help you. It will be for the best.  They probably would have been a thorn in your flesh.
Pray and commit your business to the Lord. Ask Him to be in charge and to show you who's supposed to be your customer/recruit. And ask Him that if she is not supposed to be your customer/recruit for Him to close the door. Then if that happens you can have peace about the situation.
It's not always easy to do the right thing. But it is always worth it in the long run. I promise!
That's how Mary Kay, the lady, did everything. In honor of her we will continue that tradition of obedience to the Golden Rule.

is for Image
It is so true that 'man' looks out the outside of a person. I read once where that a person takes 7 seconds to decide when they first meet you what they are going to think of you. In that 7 seconds all they are pretty much going to get from you is visual. You certainly can't say that much in 7 seconds.
In 7 seconds they sum you up. Guess that's why Mary Kay always said, "You never get a 2nd chance to make a good first impression". After that first initial contact, it's pretty hard to ever change their minds. They decide in that first meeting whether they are going to like you or not, what social and economic class they think you are, your approximate age, your background, what type of person you are morally, all kinds of things. But for us, today, I want to address this part of a first impression:
They decide if they are going to want to do business with you or not.
1. Never leave your house without your Mary Kay face on! I know you can't always be 'dressed up' but have your face on. It never fails when you think, Oh, I'm just gonna run out for a second and run the kids to school or run to the 7-11 for some milk or bread... that you'll see everyone you know!
I can already hear the groanings and arguments. So let me say this before I get a nasty email from somebody. If you have an emergency and have to run to the hospital emergency room or something, of course, you don't have to put makeup on. Or if you go to the gym and work out and you're just gonna sweat it off. That kind of thing. But there needs to be a good reason why you don't have makeup on. Understand what I am saying? My NSD Emeritus when she was my director taught me that I should always pretend that Mary Kay herself was standing at my front door. And everytime I walk out of my house I'm going to see her. Would Mary Kay approve of how I look? If not, go back in the house!
We are Mary Kay to the people in our communities. They have never met Mary Kay and won't meet her. So we have a responsibility (there's a word not many people want to hear, nowadays) to her to put our best foot (or face) forward.
2. If you are not used to wearing glamour makeup: Learn! Go to the MEETINGS! That's what they are for - TRAINING. I did not wear a stitch of make up before I began this career. Everything I know about skin care and color cosmetics, I learned after I became a Mary Kay consultant.
If you are new, pick a different Look card from your showcase everyday and try it! Experiment.
While you are at the meetings, look around. See a particular consultant that you like her look? Go and ask her to give you a facial sometime. She'll feel complimented that you asked!
Heard a NSD say one time that if people didn't know you were in cosmetics just by looking at you, you didn't have enough on! Don't mean that you've got to look 'overdone' but people do need to be able to tell that you have makeup on. There is a difference between looking glamourous and looking cheap, if you know what I mean.
3. You should be using Mary Kay "head-to-toe" ! In other words: All the cosmetics on your face need to be Mary Kay. All your bath products should be Mary Kay. Fragrance should be Mary Kay.
Here's a scenario: You're out and about. You run into an old friend from work or high school or something. She's very sharp! You'd love to give her a facial, etc. She says, You smell so nice? What fragrance is that? And you tell her it's something by some other company. You just not only lost a sale but probably a customer. We lose our credibility when a situation like that occurs.
4. Wear a skirt to all Mary Kary Kay functions. This includes classes, facials, meetings, workshops, training, etc. This was Mary Kay, the lady's, request. That we remain feminine in a masculine world. She asked us to always wear a skirt when doing Mary Kay. A suit is preferable. You don't have to spend a lot of money on clothes either. Get one nice neutral (black is best) suit, that you can wear a lot of different colored blouses with if you want. And that's your uniform until you become a Star Recruiter and get your Red Jacket.
Don't know why anybody should have a problem with this. Unless they have a rebellious spirit. Listen. I decided a long time ago that Mary Kay was a genius. A mentor. A leader in every kind of way. She started a company almost 40 years ago with her entire life savings of $5000 and died last November a multi-millionaire.
5. Dress for the position/income you want to have.
Example: You enter a corporate office building. The receptionist greets you. What is she wearing? Probably a nice dress or a moderate suit.
You're then escorted to talk to one of the secretaries.  What is she wearing? Probably a nicer suit than the one the receptionist was wearing.
Then perhaps you talk with one of the executive secretaries or administrative assistants. What is she wearing? (are you following me?)
Then you meet with the boss. The CEO or President. And she's a woman. What is she wearing? Something very nice and I'm sure more expensive than the previous ladies... So who do you think makes the most money? What position/income do you want to have? Mary Kay always said, Get up early, Dress up and you'll go UP!
Ever watched the movie 'Working Girl' with Melanie Griffith and Harrison Ford. Perfect example of what I'm talking about.
If you want to be a Director, start dressing the part now! I know you can't have the official Director's suit until you finish qualifications but you know what I mean. Wear a suit. Fake it 'til you make it!
6. And lastly. SMILE!!! Even when you don't feel like smiling. SMILE anyway.
Another example: You walk into a place of business. 2 very sharply dressed people approach you to ask, Can I help you? One is smiling. One is not. Who are you going to let help you? Nothing attracts people like a smile.
Nothing lights up a room like a smile.
Years ago when now Exec. Sr. Director Brenda Elliott was an adoptee consultant of mine, I gave a weekly challenge out to pass out 3 business cards a day to prospective new customers. Brenda was a school teacher at that time and she would get out of school at 3:00 p.m. or so and go to the Mall and smile at all the women she saw in the stores. The ones that smiled back, she approached with her card. She would laugh kind of nervously and say, "Excuse me. I'd like to offer you my business card. My director has me in a weekly challenge to pass out 3 cards a day to the 3 sharpest women I see. Would you mind filling out the bottom half of this card so I can show her that I did the challenge?" Then while they were filling it out, she would ask, Have you ever heard of Mary Kay? Do you use Mary Kay? Have you ever had a Mary Kay facial?... If not she booked them. She won the challenge of course.  And she asked me at the next week's meeting could she continue to do that telling people that I had her in a challenge. Like continuously. From now on. It worked so well, she didn't want to stop!
And practice a good handshake! This is so very important. Learn to extend your hand first! Whether you are meeting a man or a woman. Nothing makes a good first impression like a firm handshake. Get your husband or someone to let you practice shaking hands with them. Ask them to tell you if its wimpy. I can't stand a wimpy handshake. You know, like somebody laid a dead fish in your hand. Eeesh! Gives me the heebie, geebies!
Or if someone shakes your hand and barely touches your fingertips with their fingertips. Like they think you've got cooties! UGH!
A good handshake consists of sliding your hand into the hand of the person you are meeting, all the way back 'til the thumbs interlock.  And then squeezing a little.  Not too much.  You don't have to break their hand.  Just a firm squeeze.
Remember to put your best 'face' forward, today and SMILE!

Plus.... is for Inventory
1. Booking Your Perfect Start/Power Start:
A. There are several keys to success in booking. First and foremost is you have to be excited and sound excited. If you have stairs in your house, go and run up and down them 3 or 4 times before you get on the phone so you will sound breathless!  When you are excited, don't you sound breathless? If you don't have stairs, go outside and run around your house a couple of times.  Ya'll think I'm kidding, but I'm not.  And talk fast!  Don't you talk fast when you are excited?
B.  You have to say, I'm so excited! .  Most of the general population is not excited, just existing. Slithering through life, as Rena Tarbet would say.  Just getting by. No goals.  No plans.  No hope.  When you call and say, "I'm so excited!" you really get their attention.  Nothing is more contagious than enthusiasm and excitement.  Mary Kay always said, "Act enthusiastic and you will become enthusiastic!"  
C. Most successful words for booking: I'm in a contest and I need your help. Learn to say those words. They were Mary Kay's own booking words. If I ever met someone that was meek, it was Mary Kay. What was it Jesus said about meekness? Matthew 5:5, "Blessed are the meek; for they shall inherit the earth."
D. Overbook. Learn the law of averages. It is a numbers game. About one third of what you book will actually hold. Doctors overbook, dentists overbook. All professional people overbook because they understand that it is numbers. People will postpone and sometimes even cancel. Don't take it personally. Stuff just happens. If you want to hold 3 classes this week book 9.
E. Have a booking goal every week.  That way you will be consistent  in your sales and income.  If your goal is to be a Sapphire Star Consultant every week. 2 to 3 classes per week should give you a $300 week and $300 weeks consistently add up to a Sapphire Star.  FYI - Did you know that 3 Classes per week + $300 in sales per week + 3 Interviews per week is the formula that will win you a Career Car in 4 to 6 months?  Try it and see!Consistency is the key!
You need to schedule on your weekly plan sheet each week, one concentrated hour of phone time. No TV. No kids. No interruptions. One hour each week will keep you on track and you should never have to experience an empty datebook.
Another idea is to not let the sun go down each day without one new booking put down on your datebook. Make it a habit to get one new booking each day.
So here's your script for booking your Perfect Start/Power Start:
"Hello Linda! This is Cindy Fox! I'm so excited! (remember to sound breathless and talk fast) I've just started my very own Mary Kay business. My director has me in a contest and I need your help! I have to do 15 faces in 2 weeks (Perfect Start) or 30 Faces in 30 Days (Power Start) and I need to borrow your face!  The facial will take less than an hour and you are under no obligation to buy anything.  What's better for you Tuesday or Thursday?  Day or Evening?  6 or 7?
Linda, just for helping me to win this contest I will give you $10 in free Mary Kay product of your choice when you hold on the original date we've set tonight.
Then before you hang up, as if it is an afterthought, say, Oh by the way, Linda, I can do 2 or 3 faces as easily as I can do one and when you share your facial with a couple of friends that $10 in free product will double to $20! It really is more fun when you share a facial with friends, don't you agree?"

2. Getting your first recruit:
Remember your prospective customer list? I tell Consultants that they need to make that list a Booking List. As you look over that list, put a star beside the names of people you think would have a class for you. Go back over the list and put a star beside the names of the people that you think would be good Mary Kay Consultants. The names with 2 stars beside them are the people you call first when you start booking your Perfect Start.
Book them for a class. Kitchen coach when you get to her house. Ask her to watch you tonight and see if this might be something she would enjoy doing, if not then she can be your talent scout and refer someone else to you.
After the class, ask her what did you think? Do you think this could be for you? Be quiet, let her answer. Ask her to go with you to a unit meeting or set up a practice interview. Give her a recruiting packet with an agreement, some Company literature, and a tape. I personally like the Choices tape and the Consider the Possibilities video. Especially the video if she is married. I tell her to watch the video with her husband. It's only about a 15 minute video.
Tell her that you will call her the next day to see if she 'dreamed pink'.
Then follow up! When you call say:
"Hi Linda! This is Cindy with Mary Kay! I'm just calling to see, did you dream pink? (laugh) No seriously, Linda. On a scale of 1 to 10 with 1 being No Way, No How, I'd rather dig ditches. And 10 being Yes, I want to do this! And you can't say 5 because 5 is the Chicken Answer and we're not looking for chickens. We're looking for ladies. Where would you be?" (Be quiet. Let her answer.)
If she says anything above a 5 then say: "Well it sounds like this is something you would consider for yourself. I think you would be great in Mary Kay because ______________ (fill in the blank, and be sincere with why you think she'd be good).  What more information, Linda, can I give you to get you to a 10?"
Then they will either ask more questions or give you an objection to overcome.  Answer the questions. Overcome the objections.
Then say, "Is there any reason why we can't get your application filled out and get your showcase ordered so that you can begin your training?"
Here, also, it is a numbers game. One out of five interviews will get you a new recruit.
3. Why you want to build a Team:
Booking classes/facials and reorders is your here today money. But recruiting is your long term big money. You are multiplying yourself when you recruit. It is like opening a branch store of yourself. You can't be every where. And she knows people that you don't know. Also, (and I hate to break the news to you)  there are people that will buy from her that would not buy from you, for whatever reason.
Recruiting is your (God Forbid) sick leave pay or vacation pay.
When you are not able to hold classes or facials due to sickness or vacation or something like that, your recruits will be able to work. It became apparent to me just how important this fact was 6 years ago when I was very ill for an extended period of time. There were weeks I couldn't leave my house. But my reorders continued (my husband delivered most of them or the customer came by the house and I put it out on the doorstep) and my recruiting checks still came in. My reoders would average $400 to $600 per month and my recruiting checks were averaging $800 per month. That's pretty good sick leave pay, don't you think?
My recruiting checks average $1500 per month now. That's not my Directors check. Just my personals.
It is wisdom to multiply yourself. Begin building a Team, right away.
This career is the greatest opportunity to share that I know of. When you give a facial and you make a lady look pretty on the outside, she'll feel pretty on the inside. She'll go home that day and be a better wife or mom. Or she'll go back to work and be a better employee. It all relates to 'self-esteem'. When you share the career opportunity with a lady, it is always for her betterment. Could be financial, personal or spiritual for that matter. I am so thankful that someone shared this with me. Aren't you? I shudder to think where I would be today if they hadn't.
Mary Kay said, "Nothing stands in your way but YOU."
SO... "Go forth! Be blessed!

is for Opportunity
Thought for the day:
Proverbs 10:4, "He becometh poor that dealeth with a slack hand; but the hand of the diligent maketh rich."
Proverbs 12:24, "The hand of the diligent shall bear rule; but the slothful shall be under tribute."
Proverbs 13:4, "The soul of the sluggard desireth, and hath nothing; but the soul of the diligent shall be made fat."
After I've talked about A, E, I, and O, I then finish up by telling them that, It's all up to YOU in Mary Kay. You can go as fast or as slow as you want.  You are your own boss.  You are in business for yourself but you are never by yourself.  You are never more than a phone call or an email from getting help or encouragement.
Communication is a two way street.  That's why the telephone has two pieces.  One to speak into and one to listen with.  I can't read minds and if I never hear from you then how can I help you?
Mary Kay Directors love their people unconditionally .  We love them all the same.  But our time is conditional.  We were taught by Mary Kay, the lady, to match our time with your efforts and interest.
That's why it is so important that right here, right now you set your first Mary Kay goal and that is to give this business one good full year.  And by that I mean, attending every meeting and function and getting your training in.  It takes about a year just to figure out why you signed your agreement to begin with!
One good full year also means being consistent in your efforts of booking, selling and recruiting.  Not a "zoomer".  Zoom for a week or two.  Then take a month off.  That's not going to get you anywhere.
Resolve today to not give up, give out or give in for at least one full good year.  When I went from being a consultant to being a director, it took me a year to figure it out.  When I became a Sr. Director, then an Exec. Sr. and now an Elite Exec. Sr.  It has taken me about a year each time.  It's a balancing act.  So give yourself time and enjoy where you are on the way to where you are going.
Everyone begins their business the exact same way in Mary Kay, with a $100 showcase.  In the past 21 years I've seen many people buy their dream homes, take luxurious vacations, put their kids through college or private Christian school, put braces on their kids' teeth, win free cars, diamond rings, and I've also seen some people use that same showcase as a lifetime supply of makeup (well, almost, several years worth). What was the difference? The showcase is exactly the same for everyone.  So the difference is in the people.
The 5 most important words in the english language are "I have made a decision."   Nothing happens until you say that. So make a decision today to give yourself and your new Mary Kay business one good full year. Who knows?  You might actually see your dreams come true. Mary Kay always said, "If you can conceive it and believe it you can achieve it!"
You might be sitting there reading this and saying to yourself, "Well, I've been in Mary Kay x-amount of years and I'm not where I want to be." My question to you is have you given your business one good full year? Or have you been sporadic in your attendance at meetings? Have you been consistent in your efforts of booking, selling and recruiting? Consistency. Diligence is the key to success.
I've many times said that I just wish I could get consultants to have the same kind of focus on their business that they had when they decided on the man they wanted to marry. It was like you had blinders on. Remember? People tried to tell you all his bad points but you wouldn't hear them and you didn't see them. When you have that same kind of intensity of focus in your Mary Kay business there's nothing you can't do!
NSD Jan Thetford told me she had a consultant in her area to win her car in 14 days!  Now that's some serious focus!!! So have purpose in your heart and be fully persuaded to be the absolute best you can be and be diligent!!!

- It's All Up to YOU!
Thought for the day:
Proverbs 22:29, "Seest thou a man diligent in his business? he shall stand before kings; he shall not stand before mean men."
Now that I've talked about A, E, I, and O, & U, I want you to know... It's all up to you in Mary Kay.  You can go as fast or as slow as you want.  You are your own boss.  You are in business for yourself but you are never by yourself.  You are never more than a phone call or an email from getting help or encouragement. Call your Director! She will help you!
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